Metanoia Counselling is committed to providing all of our clients with exceptional care.
When a client cancels without giving enough notice they may prevent another client from having the opportunity to have an appointment.
Please call us on 0434 415 538 24hrs prior to your scheduled appointment to make alternate arrangements. To cancel a Monday appointment please call by 2pm on the Friday prior to your appointment.
In the event that no notification is given, you will be charged $50 for the missed appointment. Cancellations will only be accepted via phone, not via text or email.
Thank you for your understanding.
Copyright © 2021 Metanoia Counselling - All Rights Reserved.
AUSTRALIAN COUNSELLING ASSOCIATION REGISTRATION #18570
We do not specialise in providing emergency or crisis management.
If you are in crisis please call Lifeline on 13 11 14, or contact your local hospital or community mental health centre.